At TFS Results, we’re at the forefront of the national paradigm shift in education and workforce development. As a full-service strategic communications and consulting firm, we specialize in delivering measurable results for educational and business organizations. We proudly partner with schools, colleges, businesses, and statewide organizations across North America to help them experience significant gains in enrollment, engagement, retention, and performance rates.
Our mission is simple: we share and support your passion for making a difference.
With industry-leading products like the Career Tree® and EnrollTrack and an array of in-person and virtual professional development solutions, we’re working to reshape the future of education in America. Alongside founder Mark C. Perna, TFS Results hosts the groundbreaking Education with Purpose Conference to further the goal of making students career ready, period.
For us, making a difference is more than a job. It’s the passion that drives everything we do.
Meet the Team
Industry experts, dynamic motivators, creative thinkers, and innovative problem-solvers: we are TFS Results. Each member of our team brings something unique to our comprehensive recruitment and retention solutions. From the spark that ignites your organization to the designs that bring your vision to life, our expertise can work for you.
Get to know us a little better—because at TFS Results, our team is yours.
Mark C. PernaSpeaker | Author | CEO Mark's Full Bio
Mark C. PernaSpeaker | Author | CEO
Mark C. Perna is the founder and CEO of TFS Results in Cleveland, Ohio, a full-service strategic communications and consulting firm at the forefront of the national paradigm shift in education and workforce development. Mark, a graduate of John Carroll University, has many years of experience addressing industry leaders on the topic of expanding their reach in an increasingly global marketplace. As an international expert on the millennial and Z generations, Mark has devoted his career to empowering educators and employers to unleash the tremendous potential of today’s young people, both in the classroom and on the job.
Kristy WarrellManager of Operations and Client Services View Kristy’s Bio
Kristy WarrellManager of Operations and Client Services
Since 2002, Kristy Warrell has been delivering a world-class experience to TFS Results clients. With more than 20 years in the communications field across various industries, Kristy enthusiastically solves every marketing and project management challenge our clients face. Her expertise in education marketing make her one of a kind and our clients love her signature customer service. She counts it a privilege to be a part of such a great team making a difference in education and workforce development.
Kristy and her husband have two children. She loves watching her kids in their extracurricular activities and in her spare time, she enjoys exercising, traveling, cooking, reading, and gardening.
Cindy MayClient Development Coordinator View Cindy’s Bio
Cindy MayClient Development Coordinator
Cindy May brings more than 20 years of client development experience to the TFS Results team. Dedicated and solution-focused, she is passionate about delivering valuable results to our clients in education and workforce development. Cindy generates, develops, and maintains strong new client relationships to expand their reach within their communities and beyond.
Cindy and her husband have two sons. She serves on the PTA board of the local elementary school and enjoys playing volleyball and golf and spending time with friends and family.
Matt PernaProduct Manager View Matt’s Bio
Matt PernaProduct Manager
Matt joined the TFS Results team in 2009. Besides being one of the resident Millennials, he builds and implements web strategies that increase student enrollment, engagement, retention, and performance for organizations across the country. The cornerstone of these strategies is the EnrollTrack® Online Enrollment System, which Matt was instrumental in developing. He takes pride in cultivating strong relationships with our clients, solving their technical challenges, and providing personalized customer service.
Matt enjoys spending time with his wife and daughters, playing tournament paintball, and mixing cocktails for company.
Greg ScheetzArt Director View Greg’s Bio
Greg ScheetzArt Director
Since 2012, Greg has been leading the artistic vision at TFS Results. A veteran in the design world, he brings 30+ years of design experience to the team. His projects at TFS Results stimulate his creativity in solving real-world challenges with fresh and compelling designs. Staying on brand, exploring new media, and telling a powerful visual story are all part of Greg’s valuable contribution to the client experience.
Greg—who is a husband, father, and grandfather—is also one of the masterminds behind The Nine Lives of Claw, an animated show available on tubi and KidsFlix. He enjoys music and anything tiki, toy, or technology-related. Anywhere palm trees grow feels like a second home to him. He currently serves as a Design Committee Chair/Volunteer for the Downtown Cuyahoga Falls Partnership, promoting all the new shops, services, and developments in his community’s blooming downtown district.
Alyssa PernaConference Producer View Alyssa’s Bio
Alyssa PernaConference Producer
As a highly experienced event planner, Alyssa manages all aspects of the Education with Purpose Conference hosted by TFS Results. In 2016, she was named the Corporate Event Planner Rising Star of the year by Cleveland Business Connects Magazine. Her expertise in the psychology and power of large events is a valuable asset to the TFS Results team. It is Alyssa’s mission to deliver an unforgettable conference experience to every attendee, furthering the paradigm shift in education and workforce development.
Alyssa and her husband have two daughters. She enjoys gardening and caring for her pet chicken and ducks.
Christine FeiglSenior Account Coordinator View Christine’s Bio
Christine FeiglSenior Account Coordinator
Christine has been part of TFS Results—aka “the best job she’s ever had”—since 2005. She finds her greatest satisfaction in empowering our clients to reach their enrollment, engagement, and retention goals. Her cheerful smile, proactive service, and flawless execution are a byword among our clients, who appreciate the can-do attitude she brings to every task. As a key member of the TFS Results team, she furthers our mission of sharing and supporting your passion for making a difference.
Christine is the mother of an amazing son who puts the smile in her day. She enjoys experimenting in the kitchen, browsing antique shops and flea markets, and spending time with family and friends.
David ‘Daveeed’ WagnerDirector of Client Experience View Daveeed’s Bio
David ‘Daveeed’ WagnerDirector of Client Experience
Daveeed drives our digital marketing strategies, branding, and social media experience initiatives. As the former CMO of The DiJulius Group, he produced and grew the Customer Service Revolution Conference to its present reign as America’s #1 customer service conference. He brings that wealth of marketing knowledge to the TFS Results audience to help maximize recruitment, engagement, and retention.
Daveeed was born in Lima, Peru and is fluent in Spanish. He is a recipient of the Hispanic Business Entrepreneur Award and the Chief Editor of Marketing Memo. Daveeed and his family reside in San Diego, California, where he plays tennis as often as his knees will allow.
Amy TimcoContent Strategist View Amy’s Bio
Amy TimcoContent Strategist
Since 2006, Amy has been the resident wordsmith and grammar police at TFS Results. Drawing on her years of experience in the communications field, she plays a crucial role in the creation of the brand, messaging, and value proposition for each unique client. Amy manages our message on multiple platforms, including Forbes.com, The Perna Syndicate Alexa Flash Briefing, and the Results Insider newsletter.
Amy and her husband have three sons. She enjoys reading, serving in her local church, writing and performing music, and watching movies.